VELOURLegal
Terms of Use
1. Who we are
VELOUR — Skill to Income Studio ("VELOUR") is a digital product sold by Squeeze Bounce Consulting Inc. ("we", "us"), the company behind Charlen Maison. Contact: studio@velourbycharlen.com.
2. What you are buying
VELOUR is a self-guided, browser-based studio that helps you create a service offer, a customizable digital product, a test price, customer messages and an action plan from your own experience. It is a tool and a set of templates. It is not a course, coaching, consulting, a community or professional advice, and no support beyond access help is included.
3. Access and licence
- One purchase gives one person access to the Studio through the email address used at checkout. Access is personal and may not be shared, resold or transferred.
- You may use, edit and sell the documents you create with VELOUR for your own business, with no attribution required.
- You may not copy, redistribute or resell VELOUR itself, its templates or its code, or present them as your own product.
- We may update the Studio over time. We aim to keep access available but do not promise uninterrupted or permanent availability. If we ever retire the Studio we will give at least 30 days' notice by email so you can export your work.
4. Your work is stored in your browser
Everything you type into the Studio stays in your browser's storage on your device. We do not receive it. Clearing browser data, switching browsers or devices, or private browsing will remove it. You are responsible for exporting and backing up your documents.
5. No guarantee of results
VELOUR does not guarantee income, customers, sales or market demand. It gives you tools to prepare an offer and test it. Any examples, prices or figures in the Studio are illustrations, not predictions. Your results depend on your skills, your market, your effort and factors outside our control.
6. You are responsible for what you sell
- Templates and sample documents are starting points. Review, correct and adapt everything before you use it with a customer.
- You are responsible for complying with the laws, licensing rules, professional standards and employer policies that apply to you, including your professional scope of practice.
- Nothing in VELOUR is medical, nursing, legal, financial, tax, immigration or other professional advice, and nothing in it should be used to give such advice to others.
- Do not enter patient information, confidential employer material or other people's personal data into the Studio.
7. Payment and refunds
Payments are processed by Stripe. Prices are in US dollars. Because VELOUR is a digital product delivered immediately, all sales are final, with the single exception described in our Refund Policy.
8. Acceptable use
You agree not to attempt to bypass access controls, share sign-in links, scrape or copy the Studio, or use it for anything unlawful or deceptive, including making false claims to your own customers.
9. Limitation of liability
To the fullest extent permitted by law, Squeeze Bounce Consulting Inc. and its officers are not liable for any indirect, incidental, special or consequential loss, or for lost profits or revenue, arising from your use of VELOUR or anything you create with it. Our total liability for any claim is limited to the amount you paid for VELOUR.
10. Changes to these terms
We may update these terms. The date at the top shows the current version. Continued use after a change means you accept the updated terms.
11. Governing law
These terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law rules. Nothing in these terms removes consumer rights that apply to you under the law of the country where you live and that cannot be waived.
12. Contact
studio@velourbycharlen.com